Privacy Policy LPK77 – Personal Data Protection for Malaysia Members

1. Introduction & Scope of the Privacy Policy

This Privacy Policy is issued by lpk77 and applies to all individuals who register for, use or interact with the lpk77 platform via lpk77.xyz or any other digital channel operated by lpk77. This document outlines our data processing practices in accordance with applicable data protection requirements in Malaysia.

When we refer to "personal data" in this document, we mean any information that can be used to identify you, directly or indirectly — including your name, phone number, email address, financial information, and technical device data used to access lpk77. lpk77 is committed to processing member personal data in a lawful, fair, and transparent manner, in line with sound data protection principles.

2. Personal Data We Collect

Lpk77 only collects personal data that is genuinely necessary for platform operations and the provision of services to members. We do not collect excessive or irrelevant data. The following are the categories of data we collect:

Lpk77 never collects special categories of sensitive data such as health information, political affiliations, or religious beliefs. We also do not request information beyond what is reasonably necessary for the purposes stated above.

3. How lpk77 Uses Your Personal Data

Lpk77 uses the personal data collected exclusively for legitimate purposes that are directly related to providing our platform services to members. The following are the specific purposes for which personal data is used at lpk77:

• Account Management: Creating and managing your lpk77 member account, processing registrations, verifying your identity, and maintaining your account profile.
• Financial Transaction Processing: Processes deposits via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay and FPX (Maybank2u, CIMB Clicks), and handles withdrawal of winnings in MYR.
• Fraud Prevention & Security: Detecting and preventing duplicate accounts, fraud, money laundering, and any suspicious activity that could harm other members or the integrity of the lpk77 platform.
• Legal Compliance: Fulfilling applicable legal obligations including anti-money laundering (AML) requirements and customer identity verification (KYC).
• Account-Related Communications: Sending important notifications relating to your account, transactions, security updates and lpk77 policy changes via email or SMS.
• Service Improvement: Analysing usage patterns in aggregated, anonymised form to improve the user experience, platform performance and relevance of lpk77 game content.
• Customer Support: Resolving enquiries, complaints and technical issues reported to the lpk77 Bahasa Melayu-speaking support team.
• Responsible Gaming: Detecting betting patterns that may indicate problem gambling and complying with self-exclusion requests or limits set by members.

Lpk77 will not use your personal data for marketing or promotional purposes on behalf of third parties without your explicit consent. Any marketing communications from lpk77 itself are subject to your subscription preferences, which can be updated at any time through your account settings.

4. Legal Basis for Personal Data Processing

Lpk77 only processes your personal data where there is a lawful basis for doing so. The following are the legal bases lpk77 relies on for its various data processing activities:

• Performance of Contract: Processing required to enable lpk77 to fulfil our obligations to you as a member — including deposit processing, withdrawals, account management and provision of access to games.
• Legal Obligation: Processing required under applicable Malaysian law, such as identity verification requirements, transaction record retention and reporting obligations to regulatory authorities.
• Legitimate Interest: Processing required for the legitimate interests of lpk77 or third parties that do not override your fundamental rights — such as fraud prevention, system security and service improvement.
• Consent: For any processing that falls outside the categories above, lpk77 will obtain your explicit consent beforehand. You have the right to withdraw that consent at any time.

5. Sharing Data with Third Parties

Lpk77 does not sell, rent, or trade member personal data to any third party for marketing purposes. However, in the course of operating the platform, lpk77 may need to share your personal data with the following categories of third parties, strictly to the extent necessary:

• Payment Processing Providers: Malaysian payment processing partners that enable transactions via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay and FPX — they receive only the data necessary to process the relevant transaction.
• Game Software Providers: Live casino and table game providers that generate game content on the lpk77 platform — data sharing is limited to the game session data required for game operations.
• Identity Verification Service Provider: Third-party services that assist lpk77 in verifying member identities during the KYC process — only the identity information required for verification is shared.
• Relevant Authority: lpk77 will disclose personal data to Malaysian authorities if required by law, court order, or legitimate investigative requirements.
• Professional Advisors: lpk77's lawyers, accountants, or auditors, who are subject to strict professional confidentiality obligations.

6. Personal Data Security at LPK77

Lpk77 implements robust technical and organisational security measures to protect member personal data against unauthorised access, disclosure, accidental alteration, or destruction. lpk77's security infrastructure meets industry standards and is updated on a regular basis.

Key security measures implemented by lpk77 include 256-bit SSL encryption for all communications between your device and lpk77 servers, strict access controls on member data (only staff who require access for their specific duties are authorised), regular security audits by independent experts, real-time threat monitoring 24 hours a day, and password storage in non-reversible hashed form. lpk77 member funds are held in accounts separate from company operating funds to protect members' financial interests under all circumstances.

While lpk77 implements all reasonable security measures, no system can be guaranteed 100% secure under all circumstances. We encourage members to play their part in protecting their accounts by using strong, unique passwords, keeping their login credentials private, and promptly reporting any suspicious activity to lpk77 support at support@lpk77.xyz.

7. Data Retention & Deletion

Lpk77 retains member personal data only for as long as it is needed for the purposes set out in this Privacy Policy or to meet applicable legal obligations. Once data is no longer required, it will be securely deleted or anonymised.

• Active Account Data: Personal data of members with an active lpk77 account will be retained for as long as the account remains active. This includes profile information, betting history, and transaction data required for account operations.
• Data After Account Closure: After an lpk77 account is closed, we will retain transaction records and identity data for a minimum of 7 years to fulfil our anti-money laundering legal obligations and financial audit requirements.
• Live Casino Session Recordings: Video recordings of lpk77 live casino sessions are retained for a minimum of 90 days for dispute resolution purposes. After this period, recordings are deleted unless a dispute is still pending resolution.
• Support Communication Data: Communication records with the lpk77 support team are retained for 3 years for reference and service improvement purposes.
• Cookie Data: Cookie retention periods vary by cookie type as described in Section 8 of this document.

If you wish to request early deletion of your personal data before the standard retention period, you may submit a request to support@lpk77.xyz. lpk77 will process the request within 30 days, subject to any legal obligations that may require us to retain the data notwithstanding the deletion request.

8. Cookies & Tracking Technologies

Lpk77 uses cookies and similar tracking technologies to ensure the platform operates correctly, enhance the user experience, and understand how members interact with our platform. The following are the types of cookies used by lpk77:

• Mandatory  Essential Cookies: Required for the core functions of the lpk77 platform, including login session management, security preferences and basic navigation. These cookies cannot be disabled as the platform will not function correctly without them. Duration: Session or up to 1 year.
• Function  Functional Cookies: Stores your preferences such as display language, last-used betting limits, and Live Casino table display settings. This allows lpk77 to deliver a more personalised experience. Duration: Up to 1 year.
• Analytics  Analytics Cookies: Collects anonymised, aggregated information about how members use the lpk77 platform — such as the most frequently visited pages, time spent in each section and navigation patterns. This data is used solely to improve the lpk77 platform. Duration: Up to 2 years.

You can manage your cookie settings through your web browser. Disabling certain cookies may affect the functionality of some areas of the lpk77 platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.

9. Your Rights Regarding Personal Data

As an lpk77 member in Malaysia, you have the following rights regarding your personal data. lpk77 is committed to respecting and facilitating the exercise of these rights within a reasonable timeframe:

• Right of Access: You have the right to obtain a copy of the personal data lpk77 holds about you. Requests can be submitted by email to support@lpk77.xyz and will be processed within 30 days.
• Right to Rectification: If the personal data lpk77 holds about you is inaccurate or incomplete, you have the right to request a correction. Certain data such as your full name and date of birth may require supporting documentation.
• Right to Erasure: Under certain circumstances, you have the right to request that lpk77 delete your personal data. This right is subject to legal obligations that require lpk77 to retain certain data for a minimum period.
• Right to Restriction of Processing: You have the right to request that lpk77 restrict the processing of your personal data in certain circumstances — for example, while you are disputing the accuracy of that data.
• Right to Data Portability: You have the right to receive the personal data you have provided to lpk77 in a structured, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data carried out on the basis of lpk77's legitimate interests, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing that took place prior to your withdrawal.

To exercise any of the rights listed above, please contact the lpk77 team at support@lpk77.xyz, specifying the right you wish to exercise along with your account details. lpk77 may need to verify your identity before processing the request in order to protect your data security.

10. Children's Data

Lpk77 strictly prohibits individuals under the age of 18 from registering or using this platform. lpk77 does not knowingly collect any personal data from children or persons under 18 years of age.

If lpk77 discovers that personal data belonging to an individual under 18 has been collected, we will immediately take the following steps: close the account in question, delete all associated data without delay, and refund any funds that may have been deposited. If you have information or reason to suspect that a minor has registered with lpk77, please contact us immediately at support@lpk77.xyz so that prompt action can be taken.

11. Amendments to the Privacy Policy

Lpk77 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, relevant legal developments, or improvements in how we protect member data. All amendments will be published on this page with an updated effective date.

For material amendments — meaning amendments that significantly change how lpk77 processes members' personal data — lpk77 will endeavour to provide advance notice via email or in-platform notification before the amendment takes effect. Your continued use of the lpk77 platform after the effective date of any amendment constitutes your acceptance of the updated policy.

12. Contact Us About Privacy

If you have any questions, concerns or complaints regarding how lpk77 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:

• Email: support@lpk77.xyz — for privacy enquiries and data access requests
• Live Chat: Available on the lpk77 platform 24 hours a day, 7 days a week, in both Bahasa Malaysia and English

Lpk77 is committed to addressing all privacy inquiries seriously and within a reasonable timeframe. For formal data rights requests, we will respond within 30 days of receipt. If you are dissatisfied with how lpk77 handles your privacy complaint, you have the right to refer the matter to the relevant data protection authority in Malaysia.